Toward understanding conflicts between customers and employees' perceptions and expectations : evidence of Iranian bank
Ali Asghar Anvary Rostamy
| Year of publication: |
2009
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|---|---|
| Authors: | Rostamy, Ali Asghar Anvary |
| Published in: |
Journal of business economics and management. - Vilnius : VTGU Press Technika, ISSN 1611-1699, ZDB-ID 22089251. - Vol. 10.2009, 3, p. 241-254
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009926022