Towards a Capability Maturity Model for Information Quality Management : A TDQM Approach

An increasing number of contemporary organizations are coming to realize the importance of Information Quality (IQ) to effective decision making. However, assessing and enhancing the quality of information can still be a daunting task. Consequently, we propose a TDQM based Capability Maturity Model (CMM) for Information Quality Management (IQM). It is believed that the maturity model may assist organizations in assessing and enhancing their IQM capability, by addressing a wide range of Information Management (IM) and IQM process areas and organizing those process areas into staged levels