Towards a method for IT service management
Heiko Kattenstroth and David Heise
| Year of publication: |
2011
|
|---|---|
| Authors: | Kattenstroth, Heiko ; Heise, David |
| Published in: |
The practice of enterprise modeling : 4th IFIP WG 8.1 working conference, PoEM 2011 Oslo, Norway, November 2 - 3, 2011 ; proceedings. - Heidelberg [u.a.] : Springer, ISBN 978-3-642-24848-1. - 2011, p. 178-192
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| Subject: | IT-Management | IT management | Unternehmensdienstleistung | Business services | Lebenszyklus | Life cycle | Unternehmensarchitektur | Enterprise architecture | Systems Engineering | Systems engineering |
| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009356803