Towards a new framework for mapping service brand avoidance : the moderating effect of gender and generation cohorts
Year of publication: |
2020
|
---|---|
Authors: | Gilal, Faheem Gul ; Memon, Amjad Ali ; Gilal, Rukhsana Gul ; Gilal, Naeem Gul ; Memon, Ahsan Ali |
Published in: |
International journal of information systems and change management : IJISCM. - Olney, Bucks : Inderscience Enterprises, ISSN 1479-313X, ZDB-ID 2232952-3. - Vol. 12.2020, 2, p. 119-145
|
Subject: | brand avoidance | brand hate | Generations X, Y, and Z customers | gender differences | undesired self-congruence | USC | Geschlecht | Gender | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Markenartikel | Brand | Beziehungsmarketing | Relationship marketing | Markenimage | Brand image |
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