Towards a new model of "customer compliance" service provision
| Year of publication: |
2010
|
|---|---|
| Authors: | Kasabov, Edward ; Warlow, Alex J. |
| Published in: |
European journal of marketing : EJM. - Bradford : Emerald, ISSN 0309-0566, ZDB-ID 189982x. - Vol. 44.2010, 6 (1.6.), p. 700-730
|