Towards a Simple, Visual Representation of Fit in Service Organizations: The Contribution of the Service Template
| Year of publication: |
1994
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| Authors: | Staughton, Roy V.W. ; Williams, Christine S. |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 7624499. - Vol. 14.1994, 5, p. 76-85
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