Towards customer centric physical and virtual environment - platform for services
Suvi Nenonen; Jukka Puhto
| Year of publication: |
2008
|
|---|---|
| Authors: | Nenonen, Suvi ; Puhto, Jukka |
| Published in: |
Service science, management and engineering : education for the 21st Century. - New York, NY : Springer US, ISBN 0-387-76577-8. - 2008, p. 303-308
|
| Subject: | Virtuelle Realität | Virtual reality | Virtuelle Organisation | Virtual organization | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Digitale Plattform | Digital platform | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003827981