Towards harmony in the workplace : Countering negative generational stereotypes

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Diversity in the workplace is generally viewed in positive terms. Organizations can benefit enormously when people from different backgrounds bring different skills and different experiences to the table. However, diversity also has scope to be something of a double-edged sword. Difference is not always celebrated. Plenty evidence exists to show how it often gives rise to negative stereotypes that fuel and sustain prejudice. It is thus important to address these labels to negate their harmful effects. In a workplace environment, two forms of diversity are prominent. The overt surface-level type includes aspects such as age, race and sex. Less conspicuous characteristics like values and attitudes are features of deeper-level diversity. Both variants reflect differences between the generations at work. Practical implications The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.