Towards smart service networks : an interdisciplinary diagnostic framework
Yan Wang; Yehia Taher; Willem-Jan van den Heuvel
| Year of publication: |
2015
|
|---|---|
| Authors: | Wang, Yan ; Taher, Yehia ; Heuvel, Willem-Jan van den |
| Published in: |
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1935-5688, ZDB-ID 2498765-7. - Vol. 7.2015, 1, p. 38-59
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| Subject: | Service Network Essence | Service Operation Traceability | Service Performance Measurement | Smart Service Networks | Systems Thinking | Unternehmensnetzwerk | Business network | Dienstleistungsqualität | Service quality | Dienstleistungsmanagement | Service management | Dienstleistung | Services | Performance-Messung | Performance measurement | Dienstleistungssektor | Service industry | Digitale Dienste | Web-based service |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010502742