TQM in higher education institutions : a review and case application
Year of publication: |
2002
|
---|---|
Authors: | Motwani, Jaideep G. ; Mazur, Glenn |
Published in: |
Understanding, managing, and implementing quality : frameworks, techniques and cases. - London [u.a.] : Routledge, ISBN 0-415-22271-0. - 2002, p. 123-142
|
Subject: | Qualitätsmanagement | Quality management | Hochschule | Higher education institution |
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