Transformation and Perception: How an Information System Project Can Be Carried out Successfully

Perception is not taken into account at its true value by the research work on organisational transformation.The aim of this publication is to put forward an analysis of the critical first stage of organizational transformation (first phase). We think there is a link between the first stage of transformation, its perception by the actors, and the success of the implementation of the project. We therefore put forward a conceptual model, which we shall illustrate with two case- studies in information systems and a discussion.