Transformational leadership, high-performance work system consensus, and customer satisfaction
Ingo Weller, Julian Süß, Heiner Evanschitzky, Florian von Wangenheim
| Year of publication: |
2020
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|---|---|
| Authors: | Weller, Ingo ; Süß, Julian ; Evanschitzky, Heiner ; Wangenheim, Florian von |
| Published in: |
Journal of management. - London [u.a.] : Sage Publ., ISSN 1557-1211, ZDB-ID 2015295-4. - Vol. 46.2020, 8, p. 1469-1497
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| Subject: | employee consensus | high performance work systems | human resource system strength | job satisfaction dispersion | linked employee–customer panel data | transformational leadership | Arbeitszufriedenheit | Job satisfaction | Personalmanagement | Human Resource Management | Führungsstil | Leadership style | Kundenzufriedenheit | Customer satisfaction | Leistungsmotivation | Work motivation | Arbeitsorganisation | Work organization | Personalführung | Leadership |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/0149206318817605 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012310208