Transformational relationship events
Year of publication: |
2015
|
---|---|
Authors: | Harmeling, Colleen M. ; Palmatier, Robert W. ; Houston, Mark B. ; Arnold, Mark J. ; Samaha, Stephen A. |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 0022-2429, ZDB-ID 218318-3. - Vol. 79.2015, 5, p. 39-62
|
Subject: | transformational relationship events | relationship marketing | relationship life cycle | turning point theory | customer engagement | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management |
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