Transformative Impacts of AI in Knowledge Management and Decision Support Systems

Knowledge Management and Decision Support Systems (DSS) are fundamental components that work together (Agnoli et al., 2023; Shatat & Shatat, 2023). Harmoniously to improve productivity and strategic decision making. In order to promote an innovative and learning culture inside a business, knowledge management is the methodical gathering, arrangement, and distribution of intellectual assets. It goes beyond just gathering data and focuses on turning data into knowledge that can be put to use (Mattioli et al., 2020). Decision Support Systems also serve as technical enablers, giving decision-makers models and analytical tools to help them navigate the intricacies of the modern corporate environment (Isabella et al., 2023). These systems combine information from several sources to provide a comprehensive picture that enables decision-makers to act quickly and intelligently. Knowledge becomes a strategic asset in a dynamic ecosystem created by the revolutionary synergy of DSS and Knowledge Management (X. Y. Hao & Demir, 2024).