Transforming customer brand engagement to co-creation value through participation energy and effort
Year of publication: |
2021
|
---|---|
Authors: | Mai Thi My‑Quyen ; Le Nguyen Hau |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 15.2021, 3, p. 493-514
|
Subject: | Customer engagement | Participation | Energy | Effort | Customer co-created value | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Betriebliche Wertschöpfung | Value creation | Konsumentenverhalten | Consumer behaviour | Energiewirtschaft | Energy sector | Markenführung | Brand management |
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