Transforming health-care service through consumer co-creation : directions for service design
Joan Carlini, Rachel Muir and Annette McLaren-Kennedy and Laurie Grealish
| Year of publication: |
2024
|
|---|---|
| Authors: | Carlini, Joan ; Muir, Rachel ; McLaren-Kennedy, Annette ; Grealish, Laurie |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 38.2024, 3, p. 326-343
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| Subject: | Co-creation | Integrative literature review | Health services | Social value | Health consumer | Collaborative innovation | Consumer vulnerability | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Gesundheitswesen | Health care system | Dienstleistungsinnovation | Service innovation | Gesundheitsversorgung | Health care | Dienstleistung | Services | Dienstleistungsmarketing | Services marketing | Service-Dominant Logic | Service-dominant logic |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSM-12-2022-0373 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014515638