Transforming healthcare service environments : a sensory-based approach
Sheau Fen (Crystal) Yap and Megan Phillips, Euejung Hwang and Yingzi Xu
| Year of publication: |
2022
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|---|---|
| Authors: | Yap, Sheau-Fen ; Phillips, Megan ; Hwang, Euejung ; Xu, Yingzi |
| Published in: |
Journal of service theory and practice. - Bingley : Emerald, ISSN 2055-6233, ZDB-ID 2807318-6. - Vol. 32.2022, 5, p. 673-700
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| Subject: | Healthcare service | Healthscape | Services marketing | Gesundheitsversorgung | Health care | Dienstleistungsmarketing | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Dienstleistung | Services | Dienstleistungsmanagement | Service management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSTP-02-2022-0033 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013349373