Transforming from service providers to solution providers : implications for provider-customer relationships and customer-induced solution innovation
Bjoern Hoeber, Mario Schaarschmidt
| Year of publication: |
2017
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|---|---|
| Authors: | Hoeber, Bjoern ; Schaarschmidt, Mario |
| Published in: |
International journal of technology management : IJTM. - Geneva-Aeroport : Inderscience Enterprises Ltd, ISSN 0267-5730, ZDB-ID 55978-7. - Vol. 73.2017, 1/3, p. 65-90
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| Subject: | solution selling | solution innovation | service innovation | absorptive capacity | customer-provider relationship | customer-induced innovation | Innovation | Beziehungsmarketing | Relationship marketing | Leistungsbündel | Bundling strategy | Innovationsmanagement | Innovation management | Lieferantenmanagement | Supplier relationship management | Absorption | Dienstleistungssektor | Service industry | Dienstleistungsinnovation | Service innovation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011690950