Transforming services to the customer : exploring user-generated content and entrepreneurship
Year of publication: |
2015
|
---|---|
Authors: | Fischbach, Sarah ; Guerrero, Veronica |
Published in: |
Journal of business & entrepreneurship : JBE. - Las Cruces, NM : Univ., ISSN 1042-6337, ZDB-ID 2041185-6. - Vol. 27.2015/2016, 1, p. 109-130
|
Subject: | User-Generated Content | Marketing | Brand Personality | Mobile Business | Kundenintegration | Customer integration | Markenimage | Brand image | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Markenführung | Brand management | Mobile business | Konsumentenverhalten | Consumer behaviour | Content Management | Content management | Web 2.0-Technologien | Web 2.0 technologies | Online-Marketing | Internet marketing |
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