Trust development in e-services: a cohort analysis of Millennials and Baby Boomers
| Year of publication: |
2013
|
|---|---|
| Authors: | Obal, Michael ; Kunz, Werner |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 24.2013, 1 (8.3.), p. 45-63
|