Trust Me, I’m a Bot – Repercussions of Chatbot Disclosure in Different Service Frontline Settings
Year of publication: |
2023
|
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Authors: | Mozafari, Nika ; Weiger, Welf ; Hammerschmidt, Maik |
Publisher: |
[S.l.] : SSRN |
Subject: | Vertrauen | Confidence | Unternehmenspublizität | Corporate disclosure | Dienstleistungsqualität | Service quality |
Description of contents: | Abstract [papers.ssrn.com] |
Extent: | 1 Online-Ressource (25 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: Journal of Service Management, Vol. 33 No. 2, pp. 221-245, 2022 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments December 17, 2022 erstellt Volltext nicht verfügbar |
Source: | ECONIS - Online Catalogue of the ZBW |
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