Trust repair in business process outsourcing : a multi-case study in China
Year of publication: |
2013
|
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Authors: | Li, Jinghua ; Li, Zongcheng ; Ye, Qianyin ; Lin, Li |
Published in: |
The journal of high technology management research. - Amsterdam [u.a.] : Elsevier, ISSN 1047-8310, ZDB-ID 1041080-6. - Vol. 24.2013, 2, p. 88-99
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Subject: | Business process outsourcing | Trust repair | Case study | China | Prozessmanagement | Business process management | Outsourcing | Vertrauen | Confidence | Lieferantenmanagement | Supplier relationship management |
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