Trusting technical change in call centres
Jane Prichard; Joanne Turnbull; Susan Halford; Catherine Pope
| Year of publication: |
2014
|
|---|---|
| Authors: | Prichard, Jane ; Turnbull, Joanne ; Halford, Susan ; Pope, Catherine |
| Published in: |
Work, employment & society : a journal of the British Sociological Association. - Los Angeles, Calif. [u.a.] : Sage, ISSN 0950-0170, ZDB-ID 638222-8. - Vol. 28.2014, 5, p. 808-824
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| Subject: | call centres | control | trust | Callcenter | Call centre | Vertrauen | Confidence | Technischer Fortschritt | Technological change |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010466543