Turning inside out : perceived internal branding in customer-firm relationship building
Year of publication: |
2016
|
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Authors: | Kang, Doo Syen |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 30.2016, 4, p. 462-475
|
Subject: | Congruence | Behavioral relationship | Customer-firm relationship | Perceived internal branding | Symbolic relationship | Training of brand value | Beziehungsmarketing | Relationship marketing | Markenführung | Brand management | Markenimage | Brand image | Konsumentenverhalten | Consumer behaviour | Lieferantenmanagement | Supplier relationship management | Internationales Marketing | International marketing | Interne Markenführung | Internal branding | Markenartikel | Brand |
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