Two-level model of customer retention in the US mobile telecommunications service market
DongBack Seo, C. Ranganathan, Yair Babad
| Year of publication: |
2008
|
|---|---|
| Authors: | Seo, Dong Back ; Ranganathan, C. ; Babad, Yair |
| Published in: |
Telecommunications policy : the international journal of digital economy, data sciences and new media. - Amsterdam : Elsevier Science, ISSN 0308-5961, ZDB-ID 752275-7. - Vol. 32.2008, 3/4, p. 182-196
|
| Subject: | Wechselverhalten | Switching behaviour | Mobilkommunikation | Mobile communications | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003698652