Typology of Kano models: a critical review of literature and proposition of a revised model
| Year of publication: |
2013
|
|---|---|
| Authors: | Shahin, Arash ; Pourhamidi, Masoud ; Antony, Jiju ; Park, Sung Hyun |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 30.2013, 3 (8.3.), p. 341-358
|