UCPERF : an urgent care patient satisfaction instrument
Hong Qin; Victor R. Prybutok; Daniel A. Peak; Kwabena G. Boakye
| Year of publication: |
2014
|
|---|---|
| Authors: | Qin, Hong ; Prybutok, Victor R. ; Peak, Daniel A. ; Boakye, Kwabena G. |
| Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 21.2014, 3, p. 11-25
|
| Subject: | behavioral intention | healthcare service quality | patient satisfaction | UCPERF | urgent care | Patienten | Patients | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | Gesundheitswesen | Health care system |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010383912