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Lean management in hospitality : methods, applications and future directions
Rauch, Erwin, (2020)
Partial refunds as a strategic price commitment device in advance selling in a service industry
Zhang, Zelin, (2021)
Refining the traits-based technology acceptance model for Vietnamese Gen Z in the service sector
Nhu Ty Nguyen, (2023)
Models of complex enterprise networks
Basole, Rahul C., (2011)
Enterprise transformation through mobile ICT : a framework and case study in healthcare
Basole, Rahul C., (2012)
Essential challenges of strategic management
Rouse, William B., (2001)