Understanding consumer perceptions and attitudes toward smart retail services

Chen-Yu Lin

Year of publication:	2022
Authors:	Lin, Chen-yu
Published in:	The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 36.2022, 8, p. 1015-1030
Subject:	Intellectual unmanned convenience store \| Self-service technology \| Service innovation \| Smart services \| Structural equation modeling \| Unified theory of acceptance and use of technology \| Konsumentenverhalten \| Consumer behaviour \| Selbstbedienung \| Self-service \| Innovationsakzeptanz \| Innovation adoption \| Einzelhandel \| Retail trade \| Strukturgleichungsmodell \| Structural equation model \| Kundenzufriedenheit \| Customer satisfaction \| Dienstleistungsqualität \| Service quality \| Innovation \| Dienstleistungssektor \| Service industry \| Dienstleistungsinnovation

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1108/JSM-09-2020-0407 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10013410762