Understanding customer-centric socialization in tourism services
HsiuJu Rebecca Yen, Hoa Pham Thi, Eldon Y. Li
| Year of publication: |
2021
|
|---|---|
| Authors: | Yen, HsiuJu Rebecca ; Hoa Pham Thi ; Li, Eldon Yu-zen |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 15.2021, 4, p. 695-723
|
| Subject: | Co-creation behavior | Role readiness | Tourist education | Tourism involvement | Customer-centric socialization | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Tourismuswirtschaft | Tourism industry | Tourismus | Tourism | Urlaubsverhalten | Holiday behaviour | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-021-00463-8 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012794110