Understanding customer delight : an application of travel blog analysis
Vincent P. Magnini, John C. Crotts, and Anita Zehrer
| Year of publication: |
2011
|
|---|---|
| Authors: | Magnini, Vincent P. ; Crotts, John C. ; Zehrer, Anita |
| Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 864377-5. - Vol. 50.2010/11, 5, p. 535-545
|
| Subject: | Urlaubsverhalten | Holiday behaviour | Emotion | Kundenzufriedenheit | Customer satisfaction | Web 2.0-Technologien | Web 2.0 technologies | USA | United States | 2009 |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009300452