Understanding how changes within service experiences impact prospective vs. retrospective time judgments
Year of publication: |
2015
|
---|---|
Authors: | Lim, Elison Ai Ching ; Kümmel, Doreen ; Lee, Yih Hwai |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 43.2015, 6, p. 730-745
|
Subject: | Wait time management | Time perception | Time paradigms | Time segmentation | Change concept | Zeitmanagement | Time management | Zeit | Time | Konsumentenverhalten | Consumer behaviour | Zeitverwendung | Time use | Organisatorischer Wandel | Organizational change |
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