Understanding how customer social capital accumulation in brand communities : a gamification affordance perspective
Year of publication: |
2024
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Authors: | Li, Mingwei ; Lu, Man ; Akram, Umair ; Cheng, Shaoen |
Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 78.2024, Art.-No. 103761, p. 1-10
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Subject: | Affordance | Brand communities | Citizenship behavior | Gamification affordance | Social capital | Sozialkapital | Markenführung | Brand management | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Markenartikel | Brand | Soziales Netzwerk | Social network |
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