Understanding Internet service switching behaviour based on the stage model
Chang Hee Han, Swati Tyagi, Mangyu Kim, Byounggu Choi
| Year of publication: |
August 2016
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| Authors: | Han, Chang Hee ; Tyagi, Swati ; Kim, Mangyu ; Choi, Byounggu |
| Published in: |
Information systems and e-business management : ISeB. - New York, NY [u.a.] : Springer, ISSN 1617-9846, ZDB-ID 2069863-X. - Vol. 14.2016, 3, p. 665-689
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| Subject: | Internet service provider | Service switching | Transtheoretical model | Theory of planned behaviour | Stages of behaviour change | Internet | Digitale Dienste | Web-based service | Konsumentenverhalten | Consumer behaviour | Verbrauchereinstellung | Consumer attitudes | Dienstleistungsqualität | Service quality | Telekommunikationssektor | Telecommunications industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s10257-015-0299-y [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011673329