Understanding the link between work life balance practices and organisational outcomes in SMEs : The mediating effect of a supportive culture

Purpose – This study aims to explore the impact of the availability of work life balance (WLB) practices on organisational outcomes in small and medium‐sized enterprises (SMEs) mediated by the existence of a culture that supports WLB. Design/methodology/approach – An empirical study was performed with a sample of 229 SMEs representing the metal industry sector of Southeast Spain. Findings – The findings show that a WLB supportive culture mediates the effect of the availability of WLB practices on organisational performance. Research limitations/implications – Among the limitations of this study the authors highlight the transverse nature of the research and the data collection based on self‐reports. Practical implications – Companies interested in increasing organisational outcomes should introduce WLB practices. Moreover, practitioners should enhance an organisational culture positive towards employees' balance, communicating their support towards WLB initiatives. Social implications – The availability of WLB initiatives in the organisations generates not only positive outcomes for employees (e.g. reduction of inter‐role conflict, higher satisfaction, etc.), but also increases the organisational results for employers. Originality/value – This research focuses on SMEs and the results have implications for practitioners and academics.