Understanding e-satisfaction, continuance intention, and e-loyalty toward mobile payment application during COVID-19 : an investigation using the electronic technology continuance model
Year of publication: |
2024
|
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Authors: | Al Amin, Md ; Muzareba, Abureza M. ; Chowdhury, Imtiaz Uddin ; Khondkar, Mubina |
Published in: |
Journal of financial services marketing. - London : Stewart Publ., ISSN 1479-1846, ZDB-ID 2031792-X. - Vol. 29.2024, 2, p. 318-340
|
Subject: | COVID-19 | Artificial Intelligence | Expectation–confirmation model | Health belief model | Information system success model | Mobile payment applications | Perceived threats | Coronavirus | Elektronisches Zahlungsmittel | Electronic payment | Künstliche Intelligenz | Artificial intelligence | Mobile Business | Mobile business | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour |
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