Understanding technologically-induced customer services in the Nigerian banking sector : the internet as a post-modern phenomenon
Wilson Ozuem, Kerry E. Howell, Geoff Lancaster
| Year of publication: |
2016
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|---|---|
| Authors: | Ozuem, Wilson ; Howell, Kerry E. ; Lancaster, Geoffrey |
| Published in: |
International journal of information technology and management : IJITM. - Genève : Inderscience Enterprises, ISSN 1461-4111, ZDB-ID 2262721-2. - Vol. 15.2016, 3, p. 272-290
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| Subject: | modernism | post-modernism | customer relationships | bank marketing | international business | Nigeria | internet | cultural issues | Beziehungsmarketing | Relationship marketing | Internet | Bank | Kundenservice | Customer service | Bankmarketing | Bank marketing | Electronic Commerce | E-commerce | Electronic Banking | Electronic banking |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011719664