Understanding the Antecedents to Customer Loyalty by Applying Structural Equation Modeling
| Year of publication: |
2007
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| Authors: | Yieh, Kaili ; Chiao, Yu-Ching ; Chiu, Ya-Kang |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 18.2007, 3-4, p. 267-284
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