Understanding the differences of public and private self-service technology
Joel E. Collier; Daniel L. Sherrell and Emin Babakus and Alisha Blakeney Horky
| Year of publication: |
2014
|
|---|---|
| Authors: | Collier, Joel E. ; Sherrell, Daniel L. ; Babakus, Emin ; Horky, Alisha Blakeney |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 28.2014, 1, p. 60-70
|
| Subject: | Control | Convenience | Hedonic | Self-service technology | Technical anxiety | Utilitarian | Selbstbedienung | Self-service | Technischer Fortschritt | Technological change |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010343424