Understanding the performance of software-as-a-service based on service-dominant logic
Year of publication: |
2014
|
---|---|
Authors: | Chou, Shih-wei ; Chang, Yu-chieh ; Hsieh, Pi-Hui |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 34.2014, 7, p. 645-658
|
Subject: | outsourcing | performance | Outsourcing | Service-Dominant Logic | Service-dominant logic | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement | IT-Dienstleister | IT service provider | Performance-Management | Performance management | Betriebliche Wertschöpfung | Value creation | Lieferantenmanagement | Supplier relationship management |
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