Understanding the relationships of servicescape, value, image, pleasure, and behavioral intentions among hotel customers
Year of publication: |
2015
|
---|---|
Authors: | Dedeoğlu, Bekir Bora ; Kucukergin, Kemal Gurkan ; Balıkçıoğlu, Sevgi |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 32.2015, Supplement 1, p. 42-61
|
Subject: | Image | perceived value | pleasure | servicescape | behavioral intentions | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Verbrauchereinstellung | Consumer attitudes | Gastronomie | Restaurant industry | Urlaubsverhalten | Holiday behaviour | Markenimage | Brand image |
-
Durna, Ufuk, (2015)
-
Ly Thi Minh Pham, (2016)
-
The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar, (2019)
- More ...
-
The role of touristsʼ value perceptions in behavioral intentions : the moderating effect of gender
Dedeoğlu, Bekir Bora, (2016)
-
Kucukergin, Kemal Gurkan, (2021)
-
Dedeoğlu, Bekir Bora, (2023)
- More ...