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Determinants of relationship quality and customer loyalty in retail banking : evidence from Nigeria
Izogo, Ernest, (2017)
Younger customers' outlooks when selecting and changing a financial services provider : the case of Maltese students
Camilleri, Silvio John, (2017)
Revisiting young customers bank selection and loyalty decisions in Ghana
Ibrahim, Hadi, (2021)
Do the competitors affect cross-buying decisions?
Vyas, Vishal, (2018)
Drivers of customers’ switching behaviour in Indian banking industry
Vyas, Vishal, (2014)
Analysing critical success factors in small and medium enterprises banking
Vyas, Vishal, (2015)