Unequaled : tips for building a successful career through emotional intelligence

Cover -- Title Page -- Copyright -- Contents -- Preface -- Acknowledgments -- Part 1: Navigating Your Career (How to Manage Yourself) -- Chapter I: What Is There Other Than Brains and Hard Work? -- Chapter II: Emotional Quotient (EQ) -- Adaptability -- Adapting to Adversity -- Collaboration -- Empathy -- Chapter III: The Three Ds: Details, Deadlines, and Data -- Details Always Matter -- Know Your Deadlines -- Get the Data Right! -- Chapter IV: Expectations and Evaluations -- Promotion Committee -- Grab That Cup of Coffee with the Boss -- Chapter V: Networking: Risks, Benefits, and Tips -- Benefits of Networking -- Be Systematic -- Icebreakers -- Currency -- Chapter VI: Where Are You? -- How to Be Happier -- Create a Roadmap to Your Dream Job -- Navigating the Headwinds and Tailwinds of Your Career -- Chapter VII: Selling Yourself -- Speak Up -- Chapter VIII: The Path to Sponsorship -- Role Models -- Mentors -- Sponsors -- Chapter IX: Magic Formula -- Ability -- Opportunity -- Courage -- Part 2: Becoming More Commercial (How to Work with Your Clients) -- Chapter X: Why Is Being Commercial Relevant to You? -- Turn Client Relationships into Revenue -- How to Be More Commercial -- Chapter XI: How to Win Business -- The Art of Building Client Relationships -- How to Monetize Client Relationships -- How to Better Persuade Others -- Chapter XII: How to Prepare for the Client Meeting -- The Four Rs -- Change of Mindset -- Have a Strong Opening and Strong Close -- How to Ask for the Order -- Dealing with Rejection -- Chapter XIII: Differentiating Yourself with Clients -- Differentiating Yourself through Likability and Trust -- Differentiating Yourself through Insight -- Using the Apple Five Steps of Service -- Chapter XIV: Assessing the Client Situation -- Know Your Client's Vital Signs -- How to Know if You Are Making Progress with a Client.