Unlocking the power of feedback : exploring customers' continued purchase intention of cause-related products in the hotel industry
Year of publication: |
2024
|
---|---|
Authors: | Hu, JiaJing ; Song, Yue ; Xu, Xiaowei |
Published in: |
Tourism Management Perspectives. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2653700-X. - Vol. 53.2024, Art.-No. 101271, p. 1-11
|
Subject: | Cause-related marketing | Continued purchase intention | Feedback content | Goal progress | Relationship norms | Self-efficacy | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour | Cause-Related Marketing | Beziehungsmarketing | Relationship marketing |
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