Unpacking AI for hospitality and tourism services : exploring the role of perceived enjoyment on future use intentions
Arthur Huang, Ahmet Bulent Ozturk, Tingting Zhang, Efren de la Mora Velasco, Adam Haney
| Year of publication: |
2024
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|---|---|
| Authors: | Huang, Arthur ; Ozturk, Ahmet Bulent ; Zhang, Tingting (Christina) ; De la Mora Velasco, Efren ; Haney, Adam |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 119.2024, Art.-No. 103693, p. 1-9
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| Subject: | Artificial intelligence | Expectation-confirmation models | Future use intention | Hospitality and tourism | Perceived enjoyment | Perceived performance | Satisfaction with AI | Technology adoption | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Gastgewerbe | Hospitality industry | Tourismuswirtschaft | Tourism industry | Kundenzufriedenheit | Customer satisfaction | Künstliche Intelligenz | Urlaubsverhalten | Holiday behaviour | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103693 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015069736