Unpacking the power of trust : how relative advantage, compatibility, ease of use and usefulness drive hotel self-directed bookings
Year of publication: |
2025
|
---|---|
Authors: | Nur Batrisyia Aza Azhar ; Mohd Salehuddin Mohd Zahari ; Ferdian, Feri ; Mohd Hafiz Hanafiah |
Published in: |
Consumer Behavior in Tourism and Hospitality. - Bradford : Emerald, ISSN 2752-6674, ZDB-ID 3124554-7. - Vol. 20.2025, 1, p. 148-163
|
Subject: | Compatibility | Hotel booking | Perceived ease of use | Perceived usefulness | Relative advantages | Self-direct booking (SDB) | Trust | Hotellerie | Hotel industry | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour |
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