Unpacking the team performance microcosm of emotional intelligence, conflict and trust

Purpose: This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach: This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings: This research paper concentrates on relationship conflict being reduced and trust being built within large construction project teams through developing their emotional intelligence (EI). It was revealed that higher EI improves communication, social cohesion, and knowledge sharing, which combine to deliver greater overall team performance. Furthermore, additional in-team trust and lower levels of relationship conflict translate into better performance. Originality/value: The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.