Unraveling the diverse nature of service quality in a sharing economy : a social exchange theory perspective of Airbnb accommodation
Year of publication: |
2017
|
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Authors: | Priporas, Constantinos-Vasilios ; Stylos, Nikolaos ; Rahimi, Roya ; Vedanthachari, Lakshmi Narasimhan |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 9, p. 2279-2301
|
Subject: | Service quality | Social exchange theory | Airbnb | Sharing economy | Dienstleistungsqualität | Share Economy | Austauschtheorie | Hotellerie | Hotel industry |
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