Use of open data as a tool for successful lean management in public services: evidence from Greece

Our modern society and economy is moving toward a knowledge-based and serviceoriented global world. With the increase of mobile network, mobile devices, and internet of things, many industries, including government departments, private firms, and research communities, offer more transparency through releasing data. Data are considered a fundamental prerequisite to gain knowledge and produce services. Hence, there is the argument that data should not be captive but set free and while, there is a proliferation of data and IoT, there is still need for studies that examine open data, assess the current status of research, and propose future directions. Here, we conduct a review of literature to the current state of research on open data and how can we apply lean management for public industries in Greece.