User-oriented quality assessment of IT-supported healthcare processes : a position paper
Elske Ammenwerth, Ruth Breu, and Barbara Paech
| Year of publication: |
2010
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|---|---|
| Authors: | Ammenwerth, Elske ; Breu, Ruth ; Paech, Barbara |
| Published in: |
Business Process Management Workshops : BPM 2009 international workshops, Ulm, Germany, September 7, 2009 ; revised papers. - Berlin : Springer, ISBN 3-642-12185-3. - 2010, p. 617-622
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| Subject: | Gesundheitsversorgung | Health care | Qualitätsmanagement | Quality management | Gesundheitswesen | Health care system | Prozessmanagement | Business process management | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003954609